Direct Bank Transfer (EFT)

We offer direct Electronic Funds Transfer (EFT) payments for all Spoël purchases. Whether you are securing a ready-to-wear piece or commissioning a custom design, bank transfers allow for a direct, seamless transaction with zero additional card-processing delays.

Banking Details

Please use the following official account details when making your payment:

  • Account Name: Spoël (Pty) Ltd

  • Bank Name: First National Bank

  • Account Type: Business Call Account

  • Account Number: 63170266605

  • Branch Code: 260214

  • Swift Code: FIRNZAJJ

How to Complete Your Order via EFT

Step 1: Make the Payment

Log into your online banking app and initiate a transfer using the exact order total.

Important Reference Rule:

Please use your Full Name + Phone Number + Ring Name (e.g. Sarah +27 XXX XXX XXXX Ster Ring) as the payment reference so we can instantly match your transfer to your piece.

Step 2: Send Your Proof of Payment (POP)

Send your official bank payment confirmation via email to:

‍ ‍customersupport@etmaisonspoel.com

Important Processing Notes

  • Immediate Proof of Payment: Orders and custom productions enter our fulfillment queue as soon as official bank proof of payment is received.

  • Standard Transfer Timelines: If transferring from a different banking institution, funds may take 24–48 hours to clear unless an "Instant EFT / Immediate Payment" option is selected.

  • Order Reservation Window: Unpaid EFT orders are held for 48 hours. If proof of payment is not received within this window, the items will be returned to store inventory